Shipping Policy
Shipping Policy
Last updated: April 2026
1. Processing Time
Orders are typically processed and shipped within 1-3 business days of purchase. During peak seasons or promotions, processing may take up to 5 business days.
We do not ship on weekends or public holidays.
2. Shipping Methods
We offer the following shipping options:
- Standard Shipping (7-15 business days): $5.99 - Available for most countries
- Express Shipping (5-10 business days): $12.99 - Faster delivery option
- Priority Shipping (3-7 business days): $19.99 - Fastest available option
3. Shipping Destinations
We ship to most countries worldwide. Shipping availability to specific countries can be confirmed at checkout.
4. Free Shipping
We offer FREE Standard Shipping on all orders over $50. This discount is automatically applied at checkout.
5. International Shipping
For international orders, please note:
- International orders may be subject to customs duties and taxes
- These fees are the responsibility of the customer and are not included in the shipping cost
- We are not responsible for delays caused by customs clearance
- Typical international delivery: 10-25 business days
6. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your order status using the tracking number on our website or the carrier's website.
7. Lost or Delayed Packages
If your package appears to be lost or significantly delayed:
- First, check the tracking number for updates
- Contact us at dylansohn1988@gmail.com with your order number
- We will investigate with the shipping carrier
- We will work with you to resolve the issue, whether that means reshipping or refunding
8. Contact Us
For shipping inquiries, contact us at dylansohn1988@gmail.com. We respond within 24 hours.